odedeyi oluwaseyi
@odedeyioluwaseyi
Enthusiastic microbiology graduate with strong customer service skills.
What I'm looking for
I am a graduate of microbiology from Yaba College of Technology, with a proven track record in laboratory analysis, management, and sales. My experience spans various roles, including Sales Manager and Laboratory Personnel, where I honed my skills in customer service, data management, and strategic planning. I am an enthusiastic learner, always welcoming new challenges that shape my effectiveness and proactivity in the workplace.
Throughout my career, I have demonstrated strong interpersonal communication skills and the ability to deliver results with minimal supervision. My roles have involved maintaining positive business relationships, managing customer inquiries, and ensuring exceptional service delivery. I take pride in my ability to analyze data and make informed decisions that contribute to organizational success.
I am passionate about continuous learning and personal development, seeking opportunities that allow me to grow professionally while contributing positively to my team and organization. I believe that my diverse skill set and dedication make me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
HMO Administrator (Claims Operations Associate)
LEX MEDICAL CENTRE
May 2023 - Jul 2023 (2 months)
Processed and reviewed insurance claims, managed data entry, and maintained organized claims files. Provided excellent customer service and resolved claims-related issues.
Customer Service Representative
HASBUNALLAH GLOBAL TRAVELS AND TOURS
Apr 2023 - May 2023 (1 month)
Responded to customer inquiries via multiple channels, provided product information, and resolved complaints efficiently. Maintained customer records and conducted follow-ups.
Customer Support and Sales Associate
JIJI.NG ONLINE MARKET PLACE NIGERIA LIMITED
Jan 2023 - Apr 2023 (3 months)
Provided customer support, managed financial transactions, and improved customer engagement. Achieved sales goals and introduced promotions to enhance customer experience.
Laboratory Personnel
Bond-Bee Medical Laboratory
Jan 2018 - Feb 2021 (3 years 1 month)
Received, labeled, and analyzed samples while conducting experiments and adhering to quality control techniques. Documented all laboratory activities and interpreted results based on findings.
Lab Personnel and Receptionist
Trust Medical Laboratory
Mar 2014 - Oct 2016 (2 years 7 months)
Provided exceptional customer service, managed appointments, processed billing, and organized files. Collected and labeled samples while documenting laboratory activities.
Sales Manager
Ola-Jod Commercial Enterprises
Aug 2007 - Jan 2012 (4 years 5 months)
Managed sales operations, maintained positive business relationships, and trained team members. Successfully met sales targets through effective planning and budgeting while handling customer complaints and promoting the brand.
Education
Degrees, certifications, and relevant coursework
Yaba College of Technology
Higher National Diploma, Microbiology
2016 - 2018
Completed a Higher National Diploma (HND) in Microbiology, gaining extensive knowledge in laboratory analysis and management.
Yaba College of Technology
Ordinary National Diploma, Science Laboratory Technology
2012 - 2014
Achieved an Ordinary National Diploma (OND) in Science Laboratory Technology, focusing on practical laboratory skills and techniques.
Faith International College
Senior Secondary School Certificate, General Education
2006 - 2008
Completed Senior Secondary School Certificate (SSCE), preparing for higher education and foundational academic skills.
Comfort Nursery and Primary School
Primary School Leaving Certificate, General Education
1998 - 2002
Obtained Primary School Leaving Certificate (FSLC), establishing early educational foundations.
Availability
Location
Authorized to work in
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