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Flavio CaroselliFC
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Flavio Caroselli

@flaviocaroselli

I grow enterprise client relationships through retention, insights, and go-to-market strategy.

Italy
Message

At Leesman, I lead global client services for Fortune Global 500 clients, turning workplace data into strategic direction for C-suite leaders across CRE, HR, FM, and technology. I’ve generated over £1M in new and repeat business annually for two consecutive years and achieved an 85% client retention rate.

I’ve led client retention, business development, onboarding, product, and cross-functional initiatives spanning sales, product management, and client management. I also speak at industry conferences and have helped bring sustainability and inclusivity tools to market.

Earlier, I built and mentored Account Manager teams, managed client accounts and operations, and delivered multilingual support, marketing, reporting, events, and training across the UK, Italy, and Chile.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of London logoUL

University of London

Master's Degree, International Marketing

2017 - 2018

Master's Degree in International Marketing from the University of London, completed in 2018.

Sapienza Università di Roma logoSR

Sapienza Università di Roma

Bachelor's Degree, Languages and Cultural Mediation

2006 - 2010

Bachelor's Degree in Languages and Cultural Mediation from Sapienza Università di Roma, completed in 2010.

Universitat de Barcelona logoUB

Universitat de Barcelona

Erasmus+ EU Programme, Languages and Cultural Mediation

2008 - 2009

Erasmus+ EU Programme in Languages and Cultural Mediation at Universitat de Barcelona, completed in 2009.

Tech stack

Software and tools used professionally

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