Feisal Rosdiana

I am a dedicated Customer Success Manager with extensive experience in managing enterprise clients across the APAC and EMEA regions. My role involves overseeing the onboarding and support processes for over 60 large-scale events, ensuring that each client achieves their specific KPIs and success goals. I pride myself on my ability to deliver tailored support and strategic insights that help clients optimize their platform usage and maximize ROI.

My background in project management has equipped me with the skills to lead cross-functional teams effectively, driving improvements in support workflows and reporting systems. I am passionate about empathetic communication and believe that understanding the client's needs is crucial for fostering long-term relationships. My academic foundation in Computer Science, combined with certifications in digital marketing and agile management, allows me to approach challenges with a strategic mindset.