At StoreboxAI, I onboarded 130+ businesses and built and customized 60+ websites based on client requirements. I coordinated with clients from content collection through revisions and final approvals.
As a Customer Relationship Manager & Business Development Executive at CSAEngineering, I was the primary point of contact for clients and guided a team of three. I also supported customer retention through regular follow-ups and issue resolution.
At UNITEDCODE, I used LinkedIn for prospect research and lead generation, then scheduled meetings between potential clients and internal technical teams. I maintained prospect and pipeline records using Zoho CRM.
Earlier, as a Customer Service Representative - Tier 2 at Teleperformance Global Services Pvt ltd, I handled escalated customer cases and assisted with evaluating customer interactions.
At Pacific Relocation Services, my client relationship work contributed to a 10% increase in client retention and 5% growth in new business within the first year.
