Open to opportunities

Fatiah Alliowe

@fatiahalliowe

Message

Confident customer advisor with strong problem-solving and communication skills.

Zimbabwe

Message

What I'm looking for

I am seeking a role that allows me to apply my creativity and problem-solving abilities while contributing to a positive team environment.

I am a confident and driven individual with a strong sense of responsibility and a commitment to delivering high-quality results. My experience as a Customer Advisor at Run and Become has honed my customer service skills, allowing me to assist customers in finding the right running gear while providing expert advice tailored to their needs. I also excelled as a Shoe Buyer Assistant, where I conducted sales analysis to ensure optimal stock levels based on customer preferences.

Previously, I worked as a Care Assistant at Caremark, where I provided essential support to clients, ensuring their daily needs were met with compassion and care. My role as a Social Media Manager at Greenowl allowed me to enhance my marketing skills, where I successfully increased sales and follower engagement through strategic content creation. I am fluent in English and Yoruba, with basic Spanish skills, and I thrive in both independent and team settings.

Experience

Work history, roles, and key accomplishments

Current

Customer Advisor

Current

Run and Become

Aug 2024 - Present (10 months)

Assisted customers in selecting appropriate running gear, shoes, and accessories by providing expert advice and product recommendations tailored to individual needs. Conducted sales analysis as a Shoe Buyer Assistant, monitoring product performance to inform future buying decisions and optimize inventory.

Customer Service Product Knowledge Sales Analysis Inventory Management Footwear Expertise Communication Data Analysis

Care Assistant

Caremark

Dec 2021 - Dec 2024 (3 years)

Provided comprehensive personal care to clients, assisting with daily living activities such as bathing, dressing, and mobility. Managed medication reminders, meal preparation, and light housekeeping, while offering essential companionship and emotional support.

Medication Management Light Housekeeping Communication Empathy

Customer Service Assistant

SITEL

Jul 2020 - Dec 2021 (1 year 5 months)

Provided comprehensive customer service by delivering appropriate information and referring clients to relevant departments. Successfully resolved customer complaints and problems, ensuring high levels of satisfaction. Implemented company policies and procedures to maintain excellent service standards.

Customer Service Conflict Resolution Problem Solving Communication Policy Implementation

Social Media Manager

Greenowl

Mar 2019 - Dec 2020 (1 year 9 months)

Managed a small business, overseeing product shipment, stock, and daily finances while enhancing marketing and customer service. Developed and implemented content strategies, utilizing Excel for client information and tracking to significantly increase sales and follower count.

Social Media Management Content Creation Digital Marketing Inventory Management Financial Management Customer Engagement Data Analysis Collaboration

Sales Assistant

Park Boats London

Mar 2019 - Nov 2019 (8 months)

Assisted customers with inquiries, requests, and product transactions, ensuring a positive experience. Managed merchandise display, cleaning, and restocking while consistently resolving customer conflicts with 100% satisfaction.

Sales Customer Service Conflict Resolution Merchandise Inventory Management Communication

Education

Degrees, certifications, and relevant coursework

Loughborough University

Bachelor's Degree, Academic Studies

Grade: 2.2

Completed a Bachelor's degree, gaining comprehensive knowledge in various academic disciplines. Graduated with a 2.2 classification.

The Charter Sixth Form

A-levels, Academic Studies

Grade: AAA

Achieved A-levels with grades of AAA, demonstrating strong academic performance across multiple subjects. Developed critical thinking and analytical skills during this period.