Open to opportunities

chris palha

@chrispalha

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Detail-oriented customer service professional with three years of experience.

United Kingdom

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What I'm looking for

I am looking for a dynamic role that challenges me and allows me to contribute to business success.

I am a detail-oriented professional with three years of customer service experience, dedicated to providing exceptional support and ensuring customer satisfaction. My role as a Customer Advisor at Boots allowed me to hone my skills in handling inquiries, managing transactions, and training new team members. I thrive in fast-paced environments and am committed to maintaining high levels of accuracy and professionalism.

During my time at FedEx as a Warehouse Operative, I developed strong organizational skills and the ability to work effectively under tight deadlines. I am passionate about contributing to business success and am eager to take on new challenges that will allow me to grow and further develop my skills in customer service and team collaboration.

Experience

Work history, roles, and key accomplishments

Customer Advisor

Boots

Jan 2022 - Dec 2024 (2 years 11 months)

Assisted customers in-person and over the phone with product inquiries, store policies, and promotions. Trained and mentored new team members on customer service procedures and till operations.

Till Operation Customer Service Communication Till Operations Mentoring Multitasking

Warehouse Operative

Fedex

Sep 2021 - Dec 2021 (3 months)

Coordinated with team members to process and fulfill customer orders accurately. Investigated stock discrepancies and contributed to process improvements.

order fulfillment Stock Management Team Collaboration Attention To Detail Process Improvement

Education

Degrees, certifications, and relevant coursework

West Thames College

A levels, Travel and Tourism

Completed A levels in Travel and Tourism, gaining foundational knowledge in the field. Developed skills relevant to the tourism industry.

Fr. Agnel Higher Secondary College

A levels, Accounting and Banking

Studied Accounting and Banking at A level, focusing on financial principles and practices. Acquired knowledge in managing financial transactions and banking operations.

Fr agnel high school

GCSEs, Multiple Subjects

Achieved GCSEs in core subjects including Maths, English, Science, and Business Studies. Developed a strong academic foundation across various disciplines.