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Faith Zinachukwudi Ezeilo

@faithzinachukwudieze

Telemarketer at Kinzel Benefits who cold-called prospective clients, pre-qualified them for insurance quotes, and transferred them to licensed advisors.

Nigeria

Message

What I'm looking for

I'm seeking a role as a Customer Service Representative, Appointment Setter, or Cold Caller, where I can identify customer needs, present solutions, and help close deals.

At Kinzel Benefits, I cold-called clients for lead generation, handled inbound and outbound calls, and introduced the company and its products. I pre-qualified clients for insurance quotes before transferring them to a licensed advisor.

At Nooro- Philippines, I reached out to leads, presented and sold products and services, and worked toward agreed sales targets. I also maintained customer relationships and reported on customer needs and market activity.

As an Appointment Setter at A2Z Global Solutions-Philippines, I scheduled consultations for sales staff, documented information in the CRM database, and prepared daily appointment reports. I’m seeking a customer service representative, appointment setter, or cold caller role.

Experience

Work history, roles, and key accomplishments

Telemarketer

Kinzel Benefits

May 2024 - Nov 2025 (1 year 6 months)

Cold called clients for lead generation, made inbound and outbound calls, introduced company products, pre-qualified clients for insurance quotes, and transferred them to licensed advisors.

Sales Representative

Nooro

Mar 2021 - Nov 2023 (2 years 8 months)

Reached out to customer leads through cold calling, presented and sold products/services, achieved sales targets, maintained customer relationships, and provided reports on customer needs and competitive activities.

Cold Calling Sales Product Knowledge Planning And Closing Skills Sales Goals Customer Service Active Listening Communication Skills Problem Solving Rapport Building Salesforce CRM Slack Zoom HubSpot Google Workspace

Appointment Setter

A2Z Global Solutions

May 2020 - Feb 2021 (9 months)

Scheduled consultations between sales staff and prospective clients, ensured important meetings were booked, documented information into CRM, and developed daily appointment reports.

Appointment Setting Calendar Management Email Management Data Entry Social Media Management Time Management Project Management Adaptability Problem Solving Attention To Detail Google Calendly CRM Slack

Customer Service Representative

Insurance Supermarket Inc.

Jan 2019 - Dec 2019 (11 months)

Maintained a positive and professional attitude, responded promptly to customer inquiries, communicated through a dialer, answered inbound and outbound calls, and kept records of customer interactions.