Yishlain Rodriguez

Served as a customer service representative for United Healthcare, assisting clients with insurance inquiries, appointments, and new insurance applications. Guided clients on their insurance options and managed payments and doctor requests.

Handled banking transactions, provided customer service, and managed cash operations including ordering and distributing foreign currency. Answered phones and assisted clients with their banking needs.

Processed banking transactions, provided customer service, and scheduled appointments. Managed ATM/TRC and handled cash distribution to various companies.

Organized and filed paperwork numerically, scanned documents for digital conversion, and managed mail. Performed shredding, de-stapling, and general paper organization.

Organized and stocked medicines, processed prescription receipts, and managed drive-thru operations as a Pharmacy Technician. Handled phone calls regarding prescription readiness and filled medications accurately.

Operated as a cashier, managed dishwashing, and prepared various food items including sandwiches and hot foods. Provided customer service and handled merchandising and stocking.

Greeted and directed guests, workers, and visitors. Managed all incoming calls and handled caller inquiries, directing messages as needed.

Managed telephone calls, handled mail, and performed data entry. Maintained files, scheduled appointments, and assisted new clients.

Managed cashier operations, handled stocking and merchandising, and performed maintenance duties. Provided excellent customer service and trained new associates.

Grade: 2.70

Completed high school education, earning a diploma with a GPA of 2.70. Developed foundational knowledge across various subjects.