EveTen User

Experienced English/Portuguese Translator proficient in translation, proofreading, editing, and text correction across various domains including marketing, science, and law. Known for delivering high-quality translations with precision and maintaining strong client relationships.

Internship experience providing support to hotel clients, contributing to hotel launches, and managing relationships with vendors and artists. Coordinated media outreach and social media campaigns to enhance visibility for hospitality venues.

Provided Tier 1 technical support for telecommunications customers, resolving mobile device issues and managing warranty claims. Committed to customer satisfaction through effective problem-solving and technical troubleshooting.

Provided technical assistance to customers in the EMEA region regarding action cameras. Developed product expertise and engaged in continuous learning to ensure effective solutions and exceptional customer service.

Delivered IT technical support across EMEA and APAC regions, diagnosing and resolving software and networking issues. Collaborated with local IT teams to manage escalated cases and ensure timely support.

Gained experience in a fast-paced environment, enhancing communication skills and contributing to store efficiency. Developed the ability to prioritize tasks effectively to meet customer needs.

Provided personalized customer service through various communication channels, demonstrating empathy and assertiveness in addressing inquiries. Focused on swift and effective issue resolution.

Specialized as a Technical Specialist in Cultural and Heritage Tourism, gaining insights into tourism management and cultural heritage.

Participated in the Future Trends in Tourism Conference, gaining knowledge from keynote speakers on emerging trends in the tourism sector.

Attended workshops on local accommodation management, business marketing on social networks, and Instagram for business, enhancing skills in hospitality marketing.

Completed a professional conduct training course in catering, enhancing skills relevant to the hospitality industry.

Pursued a degree in Applied Foreign Languages, focusing on languages and business relations, equipping with essential skills for translation and international communication.

Completed an intensive language course for German as a foreign language, achieving level A2 proficiency.

Completed secondary education with a focus on humanities, providing a strong foundation for further studies and professional development.