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Eva Makena Joseph

@evamakenajoseph

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Real estate and administrative operations specialist optimizing property management and workflows.

Kenya

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What I'm looking for

I seek a role where I can manage property operations, improve guest experiences, implement efficient workflows, and grow in operations or administrative leadership.

I am a real estate and administrative operations specialist with hands-on experience managing property and Airbnb operations, coordinating executive-level support, and implementing operational systems that improve response times and guest satisfaction. I have used tools like Trello, Google Workspace, Airbnb Dashboard, HubSpot, FollowUpBoss and Zoho to streamline bookings, communications, cleaning and maintenance workflows.

I bring practical technical familiarity from AutoCAD-based lighting interpretation work and foundational cloud and administrative certifications from ALX, plus training in building technology and construction supervision. I am organized, client-focused, and experienced in transaction coordination, market research, CRM and data entry, seeking roles where I can apply process improvements and reliable operational support.

Experience

Work history, roles, and key accomplishments

Current

Real Estate Operations Specialist

Current

Vanaria Stays

Jan 2025 - Present (10 months)

Manage end-to-end property and Airbnb operations including bookings, guest communication, check-ins, and coordination of cleaning and maintenance, improving guest response time by 30% and raising satisfaction scores.

Airbnb Dashboard Trello Google Workspace Property Management Data Entry CRM

Executive Assistant Intern

Peannale Contractors

Jan 2024 - Jan 2025 (1 year)

Coordinated project schedules, procurement, portfolio and client communication, and supported compliance and reporting processes to improve organizational workflows.

Project Coordination Procurement Support Client Communication Reporting Calendar Management Google Workspace Time Management

Design & Implementation Assistant

Kenya Power

Jan 2023 - Dec 2023 (11 months)

Interpreted architectural design and supported implementation using AutoCAD, collaborating across departments to support lighting and construction tasks.

Autocad Cross Functional Collaboration Construction Support Agile

Education

Degrees, certifications, and relevant coursework

ALX Program

Professional Foundation, Cloud Computing / Professional Foundation

2025 -

Completed Professional Foundation program covering cloud services, virtual operations, system management, digital communication, remote collaboration, and productivity systems.