Open to opportunities

Juvinalis Mise

@juvinalismise

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a VA with expertise in administrative support, facilities management, and hospitality.

Kenya

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What I'm looking for

I am looking for a remote position that values organizational skills and offers growth opportunities.

I am a dedicated professional with extensive experience in executive support, administration, hospitality, and facilities management. Adept at managing schedules, coordinating travel, handling confidential information, and streamlining processes to enhance operational efficiency. Passionate about delivering high-quality support to executives, businesses, and organizations. Open to remote and hybrid opportunities in administration, customer service, and cybersecurity.

As a Virtual Administrative Assistant, I have successfully provided remote support to executives and business owners by managing schedules, coordinating meetings, handling email correspondences, and ensuring seamless office operations. My ability to work independently, maintain confidentiality, and use productivity tools like Microsoft Office Suite, Google Workspace, and Zoom has enabled me to optimize efficiency and contribute to business success.

Previously, I worked as a Premises Administrative Assistant , overseeing office and residential property management, coordinating security and maintenance, and managing inventory and utility services. My attention to detail and proactive approach ensured smooth day-to-day operations.

My experience as a Guest Relations Officer further strengthened my customer service and interpersonal skills, where I handled guest inquiries, reservations, and front desk operations with professionalism and efficiency.

Experience

Work history, roles, and key accomplishments

Current

Virtual Administrative Assistant

Current

Freelance

Sep 2022 - Present (2 years 9 months)

Provided exceptional administrative support to senior-level executives, streamlining office processes to improve efficiency. Managed complex calendars, coordinated travel arrangements, and handled multiple email inboxes. Prepared and proofread documents, ensuring accuracy and professionalism while assisting in corporate events.

Microsoft Office Suite Google Workspace Office 365 Zoom Time Management Multitasking Communication Travel Coordination

Premises Administrative Assistant

International Committee of the Red Cross

May 2019 - Jul 2022 (3 years 2 months)

Managed property facilities including security, leasing, and maintenance. Maintained filing systems and databases, handled store requisitions, and managed front desk duties. Coordinated travel arrangements and ensured effective communication across departments.

Property Management Data Entry Communication Scheduling Travel Coordination Customer Service Report Preparation

Guest Relations Officer

Sarova Hotels, Resorts & Lodges

Jul 2017 - Apr 2019 (1 year 9 months)

Provided exceptional guest service through efficient check-ins and check-outs. Handled reservations and guest inquiries while collaborating with hotel departments to enhance guest satisfaction. Managed financial transactions and trained new staff.

Customer Service Communication Team Collaboration Problem Solving Training