Open to opportunities

Glory Gakingo

@glorygakingo

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Property management virtual assistant delivering organized, remote operations.

Kenya

Message

What I'm looking for

I seek remote or hybrid roles in property management where I can lead leasing, tenant relations, maintenance coordination, and financial reporting using digital tools, with clear communication and opportunities to streamline workflows.

I am a property management professional with over six years' experience managing commercial and residential portfolios, specializing in remote operations and tenant relations.

I consistently handle lease management, rent collection, maintenance coordination, and financial reporting using tools like Buildium, Notion, Excel and Google Workspace.

I have a track record of improving workflows through automation and clear stakeholder communication, and I promote timely, low-escalation resolution of tenancy issues.

I adapt quickly to new systems, deliver concise virtual inspections and updates, and prioritize reliability and responsiveness for overseas clients.

Experience

Work history, roles, and key accomplishments

Current

Property Manager

Current

Personal Client

Jul 2023 - Present (2 years 2 months)

Manage remote residential and commercial property operations including tenant relations, lease administration, rent collection, maintenance coordination and virtual inspections to ensure timely occupancy and financial accuracy.

Tenant Relations Lease Management Buildium Google Workspace Loom Property Maintenance Coordination Financial Reporting Vendor Management

Construction Manager

Personal Client

Feb 2025 - Jul 2025 (5 months)

Managed project finances, vendor coordination and scheduling for a seasonal construction engagement, delivered daily progress updates and ensured timelines and budgets were met.

Project Finance Excel Notion Loom Scheduling Cost Tracking

Property Manager

Big Four Commercial Agencies

Jan 2018 - May 2023 (5 years 4 months)

Promoted from Admin Assistant to manage residential and commercial portfolios, delivering rent collection, expense tracking and monthly financial reports while reducing escalations through proactive tenancy enforcement.

Property Management Lease Administration Excel Automation Buildium Notion Google Workspace Financial Reporting

Admin Assistant

Big Four Commercial Agencies

Aug 2017 - Jan 2018 (5 months)

Supported property managers and CEO with administrative coordination, office maintenance and record digitization to improve operational efficiency and tenant service responsiveness.

Administrative Support Record Digitization Customer Service Maintenance Scheduling Microsoft Office CRM

Intern

Big Four Commercial Agencies

Jan 2017 - Jun 2017 (5 months)

Gained foundational property management experience and developed the firm's SOP and intern onboarding manual to standardize training and operations.

Onboarding SOP Development Property Management Customer Service Documentation Tenant Relations Reporting

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Supply Chain Management

2017 - 2023

Grade: Second Class Honors – Upper Division

Completed a Bachelor of Science in Supply Chain Management with Second Class Honors – Upper Division, focusing on supply chain theory and practical management skills.