Eunice CanoyEC
Open to opportunities

Eunice Canoy

@eunicecanoy

Dedicated call center professional with exceptional customer service skills.

Philippines

What I'm looking for

I am looking for a dynamic role that challenges my skills and offers growth opportunities in customer service and technical support.

I am a highly skilled and resourceful professional with over two years of experience in the call center industry, specializing in customer service. My journey began with a strong academic foundation, being a valedictorian in primary school and graduating with honors in secondary school. I pursued a Bachelor of Science in Social Work at the University of Mindanao, which has equipped me with excellent communication and interpersonal skills.

Throughout my career, I have excelled in various roles, including as a Customer Associate at Vxi Global Holdings, where I provided exceptional service for the AT&T account. I adeptly handled customer inquiries, resolved technical issues, and facilitated sales. My experience also extends to technical support for Google Thermostats at Alorica, where I honed my problem-solving abilities and learned to manage multiple support requests efficiently. Most recently, I worked as a Customer Service Representative at Full Potential Solutions, focusing on international money transfers and ensuring customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UM

University of Mindanao

Bachelor of Science, Social Work

Took Bachelor of Science in Social Work.

AS

Angas Integrated School

Valedictorian during primary school.

II

Informatic Computer Institute Inc

Graduated with High Honor during secondary school.

Tech stack

Software and tools used professionally

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Eunice Canoy - Customer Associate - Vxi Global Holdings, B.V | Himalayas