Angelika Cruz

I am a proficient and dedicated customer service representative with over three years of experience in handling high-volume calls and providing effective solutions. My journey in customer service began at VXI Global Holdings Inc., where I honed my skills in addressing customer inquiries and resolving issues efficiently. I take pride in my ability to communicate effectively, ensuring that customers feel valued and understood.

Currently, I am employed at TTEC Holdings Inc., where I continue to assist customers by answering their questions and helping them understand their bills. My strong communication skills, adaptability, and critical thinking abilities have allowed me to thrive in fast-paced environments. I am eager to bring my expertise to a customer-focused organization, enhancing satisfaction and contributing to a dynamic team.