Diane Neobel Cruz

I am a dedicated customer service professional with a strong background in technical support and virtual assistance. My experience spans various roles, including working with T-Mobile and AT&T, where I honed my skills in helping customers manage their accounts and resolve technical issues. I pride myself on my ability to communicate effectively and empathize with customers, ensuring they receive the best possible service.

Currently, I am a Performance Specialist at Eastwest by MCI, where I not only assist customers with their inquiries but also play a vital role in training new hires. My commitment to continuous learning and personal growth drives me to seek opportunities that challenge me and allow me to contribute positively to my team and the company.