Jason Rey Oserio
@jasonreyoserio
Customer Service Representative with one year of experience optimizing efficiency and productivity.
What I'm looking for
As a reliable support specialist, I blend advanced organizational, technical, and business acumen to deliver exceptional customer service experiences. With a strong background in customer-facing roles, I excel in assisting customers with their concerns, resolving issues efficiently, and providing personalized support.
Throughout my career, I have honed my skills in communication, time management, and team collaboration, ensuring seamless interactions with customers and internal stakeholders. My expertise in handling customer inquiries, resolving disputes, and processing transactions has earned me a reputation as a trusted and skilled customer service representative.
I am a driven and results-oriented professional, dedicated to delivering high-quality service and driving business growth through exceptional customer experiences. I thrive in fast-paced environments, leveraging my technical and business acumen to optimize efficiency, productivity, and service quality.
Experience
Work history, roles, and key accomplishments
Customer Service Expert
Valor Global
Feb 2015 - Jul 2015 (5 months)
Assisted customers with their mobile concerns, payments, billing, changing phone plans, etc.
Customer Service Representative
Synchrony
Dec 2014 - Feb 2015 (2 months)
Assisted customers with their banking account, billing, credit increase, payments, disputes, etc.
Customer Service Associate
iQor
Jan 2013 - Mar 2013 (2 months)
Assisted customers with their mobile concerns, payments, billing, changing phone plans, etc.
Customer Service Representative
Teletech
Feb 2012 - Apr 2012 (2 months)
Assisted customers with their mobile concerns, payments, billing, changing phone plans, etc.
Sales Associate II
Convergys
Jan 2012 - Feb 2012 (1 month)
Assisted customers with their online orders, processing refunds, etc.
Education
Degrees, certifications, and relevant coursework
Jason Rey hasn't added their education
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