Eugene Villaflores

Addressed customer inquiries and concerns via chat, providing precise product information. Resolved issues related to streaming platforms and guided customers through troubleshooting processes.

Handled customer inquiries and concerns, providing accurate product information. Resolved issues regarding order status and procedures, and performed troubleshooting for technical errors on customer devices.

Provided support and accurate resolutions to customers via email, calculating actual cash value for damaged items in claims. Investigated suspicious activities and fraudulent transactions while adhering to company policies and Airbnb's terms and conditions.

Addressed customer inquiries and concerns, providing precise product information. Resolved issues regarding order status and procedures for customers.

Performed daily inventory of stocks and tools, and prepared standard mocktails and cocktails. Maintained order and cleanliness of the bar area.

Assisted cooks and other stations in food preparation, maintaining the cleanliness of the work area throughout shifts. Communicated with managers about critical and overstock products and inventories.

Performed opening and closing procedures for the grill station, including receiving raw deliveries and tracking daily inventories. Cooked and grilled meat and fish products, ensuring customer satisfaction with special orders.

Responsible for handling the cash register and daily tracking of inventories. Prepared and baked bread according to production control guides, took customer orders, and maintained the cleanliness of the work area.

Performed standard opening and closing procedures, took customer orders, and maintained the cleanliness of the dining area. Communicated with the manager in charge about critical and overstock products, providing excellent customer service.