Zelle Quijom
@zellequijom
Dedicated hospitality professional with strong customer service skills.
What I'm looking for
I am a passionate hospitality professional with a Bachelor of Science in Hotel and Restaurant Management from ABE International Business College. My educational journey has equipped me with the knowledge and skills necessary to excel in the dynamic hospitality industry. I have actively participated in various seminars, enhancing my understanding of wine appreciation, Japanese cuisines, and event management.
My work experience includes roles at Teleperformance as an Operations Customer Expert, where I efficiently handled customer inquiries and ensured high levels of satisfaction. I have also worked in various capacities at PizzaHut and Popeyes Louisiana Kitchen, where I honed my skills in customer service, order processing, and team coordination. I thrive in fast-paced environments and am committed to delivering exceptional service to every guest.
Experience
Work history, roles, and key accomplishments
Operations Customer Expert I
Teleperformance
Nov 2024 - Mar 2025 (4 months)
Efficiently handled customer inquiries, complaints, and requests through phone calls. Escalated complex issues to relevant departments, ensuring thorough documentation of all processes. Processed orders, modifications, returns, and replacements when necessary.
Team Member / Cashier/Server
PizzaHut
Apr 2022 - Jun 2022 (2 months)
Warmly welcomed guests and presented menus promptly. Efficiently took and served food and drink orders with attention to detail. Collaborated seamlessly with serving and kitchen staff to ensure smooth operations.
Cashier/Store Attendant
Popeyes Louisiana Kitchen Philippines Inc.
Oct 2021 - Jan 2022 (3 months)
Warmly welcomed customers as they entered the store. Assisted with up-selling and suggestive selling to enhance customer experience. Paid close attention to customers, responded to their inquiries, resolved complaints, and took note of their suggestions.
Cashier
SM Appliance
Nov 2020 - Mar 2021 (4 months)
Warmly greeted customers as they arrived at the counter. Efficiently accepted payments through cash, card, or cheques. Kept the counter area clean and organized.
Education
Degrees, certifications, and relevant coursework
ABE International Business College Cubao
Bachelor of Science, Hotel and Restaurant Management
Focused on developing comprehensive skills in hotel and restaurant operations. Gained practical knowledge in various aspects of hospitality management.
Don Quintin Paredes High School
High School Diploma, General Studies
Completed secondary education, building foundational knowledge across various subjects. Developed essential academic and social skills.
Quirino Elementary School
Elementary School Certificate, General Studies
Completed primary education, focusing on fundamental academic skills. Developed early learning abilities and social interaction.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Zelle?
You can contact Zelle and 90k+ other talented remote workers on Himalayas.
Message ZelleFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
