Open to opportunities

Esther Munachiso Anuebunwa

@esthermunachisoanuebunwa

I am Esther, an Executive Assistant & Operation Specialist, I streamline executive operations, workflows, and client coordination across global teams.

Nigeria

Message

What I'm looking for

I'm looking for an executive support or operations role where I can build efficient workflows, coordinate priorities across teams, and help leaders make faster, well-organised decisions.

I've supported founders, C-suite leaders, and business owners with executive administration and operations across the US, UK, Australia, and Nigeria. I manage calendars, inboxes, travel, follow-ups, reporting, and confidential records with a focus on reliable execution.

At Peaceland University, I managed three executive calendars and inboxes, reduced leadership email load by approximately 30%, and maintained a searchable digital records system that cut document retrieval time by 65%. I also coordinated onboarding for more than 500 students annually while maintaining 99.8% enrolment data accuracy.

Through freelance operations support and my ClickUp project with FlowPilot Ops, I've built workflows, dashboards, automations, SOPs, travel itineraries, and expense-tracking systems. My work improved project visibility by 50%, reduced task completion time by 20%, and helped clients reduce operational costs by approximately 15%.

I'm driven by organised systems, clear communication, and practical process improvements that help teams make faster decisions and deliver consistently.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant & Operations Support Specialist

Current

Freelance

Sep 2021 - Present (4 years 11 months)

Provided comprehensive administrative and operational support to business owners and entrepreneurs across the US, UK, and Australia, managing inbox organisation, scheduling, and client follow-ups across 3+ time zones. Built 20+ structured travel itineraries and maintained expense-tracking systems, reducing operational costs by approximately 15%.

Administrative Support Calendar Management Inbox Management Travel Planning Market Research Client Communication Time Zone Management

Executive & Administrative Officer

Peaceland University

Oct 2023 - Jul 2026 (2 years 9 months)

Captured and translated executive leadership meeting discussions into actionable items, ensuring 100% follow-through on strategic initiatives across 5 academic departments. Maintained a confidential digital records system, reducing document retrieval time by 65%, and managed 3 executive calendars and inboxes, reducing leadership email load by approximately 30%.

Executive Support Meeting Coordination Document Management Calendar Management Inbox Management Report Generation Onboarding Travel Planning Travel Management Stakeholder Coordination CRM Administration

ClickUp Systems & Operations Specialist

FlowPilot Ops

Apr 2026 - Apr 2026 (0 months)

Designed a multi-space ClickUp workspace covering client delivery, marketing, and operations, improving project visibility by 50%. Built scalable workflows using custom statuses, automations, and dashboards, reducing task completion time by 20% within the first month, and authored 2 comprehensive SOPs for client onboarding and task management.

ClickUp Workflow Design Automation SOP Development Project Management

Administrative Assistant

Peaceland College of Education

Dec 2022 - Sep 2023 (9 months)

Maintained 100% data accuracy in application processing through disciplined documentation and double-verification protocols. Generated 50+ weekly operational reports for department heads and facilitated communication between 4 internal departments and external stakeholders, reducing response times by 40%.

Data Entry Documentation Report Generation Stakeholder Management Operations Data Entry and Processing

Office & Operations Manager

Bellany Nigeria Limited

Sep 2021 - Mar 2022 (6 months)

Maintained a CRM database of 100+ client accounts with 99% accuracy, ensuring reliable client history for sales and support teams. Redesigned internal workflow documentation and coordination processes, cutting order-processing time by 24 hours and improving client satisfaction scores, and prepared monthly financial summaries achieving 95% on-time delivery.

CRM Management Workflow Optimization Process documentation Financial Reporting Client Relationship Management