Chisom Obiya
@chisomobiya
Results-driven Sales Development Representative focused on pipeline growth through consultative selling and CRM precision.
What I'm looking for
I’m a highly disciplined, results-driven professional transitioning robust frontline experience into a specialized corporate sales career. With over 4 years of continuous, high-volume customer service and direct sales experience, I’ve built deep buyer-behavior insight through active listening and persuasive communication.
In my most recent role, I managed relationships and structured consultations for 50+ clients weekly while acting as the primary strategic face of the business. I drive revenue by identifying customer pain points, using product recommendations and upselling, and resolving complex inquiries quickly to protect brand reputation.
I bring technical strength from professional IT Support and ongoing Inbound Sales training (HubSpot Academy in progress). I’m highly proficient with modern sales and ops tooling—GoHighLevel, HubSpot CRM, Salesforce, Pipedrive, Apollo.io, and automated prospecting/outreach workflows—and I’m excited to bring an authentic, coachable human voice and an aggressive work ethic to a high-performing Sales Development team.
Experience
Work history, roles, and key accomplishments
Sales & Customer Service Specialist
Family Retail Business
Jan 2020 - Jan 2024 (4 years)
Managed high-volume client relationships, providing consultative direct sales through pain-point identification, product recommendations, and upselling to drive revenue. Resolved complex customer inquiries and handled end-to-end opening/closing, inventory oversight, and digital/cash transaction processing.
Education
Degrees, certifications, and relevant coursework
HubSpot Academy
Inbound Sales Certification, Inbound Sales
Activities and societies: Mastering inbound sales methodology, lead qualification frameworks, prospecting workflows, and holding impactful discovery calls.
Currently pursuing inbound sales coursework to strengthen lead qualification and discovery-call effectiveness.
Nnamdi Azikiwe University (UNIZIK)
Bachelor of Science (B.Sc.), Business Administration
Earned a Bachelor of Science (B.Sc.) in Business Administration at Nnamdi Azikiwe University (UNIZIK).
Digital Witch
Certified IT Support Specialist, IT Support
Activities and societies: Practical training in advanced CRM data architectures, technical troubleshooting, automated outreach sequences, and digital tool optimization.
Completed certification training focused on advanced CRM data architectures, troubleshooting, and automated outreach sequence optimization.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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