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Chisom ObiyaCO
Open to opportunities

Chisom Obiya

@chisomobiya

Results-driven Sales Development Representative focused on pipeline growth through consultative selling and CRM precision.

Nigeria
Message

What I'm looking for

I’m looking to join a high-performing Sales Development team where I can build pipeline through consultative outreach, strong CRM hygiene, and automation—while growing through coaching, feedback loops, and disciplined workflow management.

I’m a highly disciplined, results-driven professional transitioning robust frontline experience into a specialized corporate sales career. With over 4 years of continuous, high-volume customer service and direct sales experience, I’ve built deep buyer-behavior insight through active listening and persuasive communication.

In my most recent role, I managed relationships and structured consultations for 50+ clients weekly while acting as the primary strategic face of the business. I drive revenue by identifying customer pain points, using product recommendations and upselling, and resolving complex inquiries quickly to protect brand reputation.

I bring technical strength from professional IT Support and ongoing Inbound Sales training (HubSpot Academy in progress). I’m highly proficient with modern sales and ops tooling—GoHighLevel, HubSpot CRM, Salesforce, Pipedrive, Apollo.io, and automated prospecting/outreach workflows—and I’m excited to bring an authentic, coachable human voice and an aggressive work ethic to a high-performing Sales Development team.

Experience

Work history, roles, and key accomplishments

FB

Sales & Customer Service Specialist

Family Retail Business

Jan 2020 - Jan 2024 (4 years)

Managed high-volume client relationships, providing consultative direct sales through pain-point identification, product recommendations, and upselling to drive revenue. Resolved complex customer inquiries and handled end-to-end opening/closing, inventory oversight, and digital/cash transaction processing.

Education

Degrees, certifications, and relevant coursework

HubSpot Academy logoHA

HubSpot Academy

Inbound Sales Certification, Inbound Sales

Activities and societies: Mastering inbound sales methodology, lead qualification frameworks, prospecting workflows, and holding impactful discovery calls.

Currently pursuing inbound sales coursework to strengthen lead qualification and discovery-call effectiveness.

Nnamdi Azikiwe University (UNIZIK) logoNU

Nnamdi Azikiwe University (UNIZIK)

Bachelor of Science (B.Sc.), Business Administration

Earned a Bachelor of Science (B.Sc.) in Business Administration at Nnamdi Azikiwe University (UNIZIK).

DW

Digital Witch

Certified IT Support Specialist, IT Support

Activities and societies: Practical training in advanced CRM data architectures, technical troubleshooting, automated outreach sequences, and digital tool optimization.

Completed certification training focused on advanced CRM data architectures, troubleshooting, and automated outreach sequence optimization.

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