
Esperanza Pacheco
@esperanzapacheco
Administrative Assistant with office support experience at Superior Electrical Mechanical & Plumbing, streamlining workflows and creating inventory checklists.
What I'm looking for
At Superior Electrical Mechanical & Plumbing, I supported office, fleet, warehouse, and HR operations. I implemented package retrieval protocols and created inventory checklists and forms.
At Crane Tech Inc., I organized customer and vendor records, used SharePoint to file documents, and supported payroll and accounts payable.
As an AR Billing Specialist at Vituity, I mini-coded 50–75 charts daily, verified insurance eligibility, and handled billing and collections while following HIPAA and compliance guidelines.
My experience also includes coordinating patient care and insurance at Pacific Dental Services and Western Dental. I’m seeking an administrative position where I can use my office support experience and Microsoft Office proficiency to optimize daily operations.
Experience
Work history, roles, and key accomplishments
AR Billing Specialist
Vituity
Jan 2025 - Apr 2025 (3 months)
Mini-coded 50-75 charts daily, verified insurance eligibility, and handled AR billing and collections. Called insurance companies on claim/appeal status and fixed billing errors.
Assistant Office Manager / Administrative Assistant
Superior Electrical Mechanical & Plumbing
Mar 2022 - Dec 2024 (2 years 9 months)
Answered calls and corresponded via email, created purchase orders, handled office supply orders, and completed data entry. Assisted fleet, warehouse, and HR departments with various administrative tasks.
Team Member/Assistant Manager
Little Caesars Corp.
Mar 2022 - Jul 2022 (4 months)
Worked as a team member and was promoted to assistant manager after two months, overseeing operations and team performance.
Office Assistant
Demant Express Inc
Feb 2022 - Mar 2022 (1 month)
Completed data entry assignments, coordinated scheduling and document revisions, and assisted dispatchers with tracking truckers via GPS.
Administrative Assistant
Crane Tech Inc.
Jun 2021 - Feb 2022 (8 months)
Organized customer and vendor information, utilized SharePoint, assisted payroll, opened work orders, and handled accounts payable. Submitted weekly deposit reports and answered vendor inquiries.
Sales Representative
Kirby Vacuums
Nov 2021 - Jan 2022 (2 months)
Served as a sales representative and achieved the team leader position with the #1 sales team in the area.
Benefits Care Coordinator
Pacific Dental Services
Sep 2019 - Jan 2021 (1 year 4 months)
Greeted patients, verified insurance, coordinated with insurance companies, and organized treatment plans. Assisted hygienists and doctors with patient care and scheduling.
Patient Care Coordinator
Western Dental
Aug 2018 - Aug 2019 (1 year)
Answered calls, confirmed schedules, greeted patients, verified insurance, and maintained office cleanliness. Assisted with treatment plans, payments, and inventory.
Team Member
McDonald's
Nov 2017 - Aug 2018 (9 months)
Worked as a team member, providing customer service and supporting restaurant operations.
Independent Contractor: Data Entry Clerk
Jacent Strategic Merchandising
Oct 2017 - Nov 2017 (1 month)
Performed data entry tasks as an independent contractor.
Sales Representative
Vector Marketing: Cutco Knives
May 2017 - Aug 2017 (3 months)
Worked as a sales representative and received a sales award for a 50-sale streak.
Education
Degrees, certifications, and relevant coursework
Colorado Christian University
Bachelor's, Business
Pursuing a Bachelor's in Business with an expected graduation date of May 2029.
George & Evelyn Stein High School
High School Diploma, General Studies
Earned a high school diploma in May 2017.
Colorado Christian University
Associate of Arts, Business Administration
Earned an Associate of Arts in Business Administration in August 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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