Open to opportunities

Shalayna Prince

@shalaynaprince

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Administrative and clerical professional with 8+ years of payroll, accounting, and front-desk expertise.

United States

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What I'm looking for

I am seeking an administrative role where I can apply payroll/accounting and front-desk skills in a supportive, organized team with opportunities to grow.

I am an administrative and clerical professional with over eight years of experience supporting dental and healthcare operations, member services, and remote accounts payable functions. I handle payroll calculations, accounts payable/receivable, data entry, and bookkeeping with accuracy and confidentiality.

My technical toolkit includes Microsoft Office, QuickBooks Online, Sage 50, Dentrix, and ten-key by touch, enabling efficient financial recordkeeping and patient or client registration workflows. I have certification as a Nursing Assistant and a Payroll Diploma, and I bring strong interpersonal skills and reliability to every role.

I am an empathetic team player who can also work independently, excels at organization, and is an active learner focused on delivering timely, precise administrative and financial support.

Experience

Work history, roles, and key accomplishments

Insurance/Financial Specialist

Caffall Dental Care

Oct 2022 - Oct 2024 (2 years)

Managed insurance verification and financial workflows for dental practice, improving billing accuracy and reducing claim follow-ups. Performed accounts receivable tasks and supported patient financial inquiries.

Insurance Verification Medical Billing Accounts Receivable Patient Registration Microsoft Office Quickbooks Online

Front Desk/Treatment Coordinator

Caffall Dental Care

Sep 2020 - Oct 2022 (2 years 1 month)

Managed front-desk operations and coordinated patient treatment schedules, improving office flow and patient communication. Handled reception, appointment setting, and insurance-related administrative tasks.

Patient Scheduling Reception Insurance Verification Patient Registration Microsoft Office Customer Service

Data Input Operator

U of A Cooperative Extension

Jan 2019 - Jul 2019 (6 months)

Performed data input and record maintenance to support extension programs, ensuring accuracy and timely processing of information. Utilized ten-key skills to accelerate data entry tasks.

Data Entry Microsoft Office Record Maintenance Attention To Detail Confidentiality

Accounts Payable / Receptionist

Dessert Blossom

Nov 2018 - Apr 2019 (5 months)

Processed accounts payable and provided remote reception support, maintaining vendor records and ensuring timely payments. Supported administrative tasks and data entry to improve financial record accuracy.

Accounts Payable Data Entry Bookkeeping Microsoft Office Quickbooks Online Communication

Member Services Representative

doTERRA

Jul 2014 - May 2015 (10 months)

Provided member services and support, handling inquiries and account maintenance to ensure positive member experiences. Performed data entry and administrative tasks for client records.

Customer Service Data Entry Microsoft Office Communication Confidentiality

ER Registration

Florence Community Health

Feb 2012 - Jun 2012 (4 months)

Handled emergency room patient registration and intake, verifying insurance and maintaining accurate patient records to streamline triage and billing processes.

Patient Registration Insurance Verification Data Entry Medical Billing Microsoft Office Confidentiality