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@eringobie
Dedicated client services representative with strong customer service skills.
I'm Erin Gobie, a dedicated client services representative with a strong background in customer service and administrative roles. My experience spans various industries, including veterinary services and food service, where I have honed my skills in communication, organization, and multitasking. I thrive in fast-paced environments and enjoy providing exceptional service to clients and customers.
Throughout my career, I have developed a solid foundation in medical office procedures, including insurance verification and medical billing. My time as a medical receptionist has equipped me with the ability to handle sensitive information with care, ensuring compliance with HIPAA regulations. I am passionate about creating positive experiences for clients and am always eager to learn and grow in my professional journey.
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Work history, roles, and key accomplishments
Metropolitan Veterinary Associates
Nov 2024 - Present (1 year)
Currently serving as a Client Services Representative, managing client inquiries and providing support. This role involves direct interaction with clients to ensure their needs are met efficiently.
Starbucks
Sep 2022 - Present (3 years 2 months)
Currently working as a Barista, responsible for preparing beverages and serving customers. This role requires strong customer service skills and efficient handling of orders.
Bubba's 33
May 2022 - Sep 2022 (4 months)
Served as a Server, providing excellent dining experiences to guests. Managed orders, delivered food, and ensured customer satisfaction in a fast-paced environment.
Texas Roadhouse
Mar 2022 - Jun 2022 (3 months)
Worked as a Server, responsible for taking orders, serving food, and ensuring a positive dining experience for patrons. Handled customer inquiries and maintained a clean dining area.
Longhorn Steakhouse
Jan 2022 - Mar 2022 (2 months)
Provided excellent service as a Server, managing guest tables and ensuring order accuracy. Focused on enhancing the customer dining experience through attentive service.
Pediatric Partners of Stafford
Mar 2021 - May 2021 (2 months)
Managed front desk operations, including answering phones, scheduling appointments, and verifying insurance using CureMD, Availity, and Humana. Maintained patient records and utilized medical terminology.
Wawa
Sep 2020 - Dec 2020 (3 months)
Handled customer transactions, prepared deli orders, and managed made-to-order coffees and smoothies. Responsible for unloading deliveries and performing extensive daily cleaning tasks.
Degrees, certifications, and relevant coursework
High school diploma or equivalent, General Studies
Completed high school education, gaining foundational knowledge and skills across various subjects. Developed strong organizational and time management abilities.
Software and tools used professionally
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