chloe king
@chloeking3
Customer Service Representative who resolves account issues with calm, guest-first communication.
What I'm looking for
I’m a Customer Service Representative focused on taking calls professionally and helping people with account questions, card assistance, and other information needs. I stay calm in a hectic environment and prioritize clear, respectful communication.
Previously, I worked in hospitality roles including Server/Cashier/Barista and Hostess, where I used POS systems, handled money accurately, and supported smooth guest service. I also helped manage restaurant flow by coordinating rotation between servers and keeping guests happy.
I bring a strong foundation in customer service, sanitation and food safety, and practical computer skills (including Microsoft tools). With my TABC and Food Handler certifications, I’m ready to contribute to a team that values hospitality, accuracy, and dependable service.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Conduent
Takes calls and assists customers with account questions and card/account assistance while maintaining professionalism. Provides information and support for caller needs.
Server/Cashier/Barista
MCM Elegante Hotel
Mar 2025 - Jun 2025 (3 months)
Prepared coffee drinks, served tables, and provided customer service while operating a POS system. Handled money and supported front-of-house hospitality needs.
Hostess
Darden Restaurants
Aug 2024 - Mar 2025 (7 months)
Managed cash handling and provided customer service while using POS systems. Bus tables and supported guest flow by coordinating rotation between servers.
Hostess
Mi Pueblo Mexican Restaurant
Mar 2024 - Jun 2024 (3 months)
Provided guest customer service, handled money, and refilled drinks while keeping guests happy. Managed restaurant flow and helped coordinate rotation between servers.
Education
Degrees, certifications, and relevant coursework
Lumberton High School
High School Diploma, General Studies
2021 - 2024
Completed General Studies (12th Grade) and earned a high school diploma from Lumberton High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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