Lana Ciponaer

Managed patient check-ins using Epic, processed insurance, and collected copays and past-due balances. Handled incoming calls, scanned documents, and emailed results to ensure efficient patient service.

Maintained cleanliness of resident rooms and engaged residents in various activities. Assisted residents with their needs and shadowed CNAs and RNs to gain further healthcare insight.

Took customer orders, entered them into the computer system, and processed payments. Provided excellent customer service by regularly checking on guests and ensuring their satisfaction.

Operated as a cashier and managed drive-thru operations, ensuring quick and accurate service. Performed food preparation, made drinks, and assisted with closing procedures.

Managed food preparation and executed opening and closing store procedures. Handled phone calls, greeted customers, took orders, and managed cash transactions, including third-party delivery services.

Prepared food items and managed opening and closing duties for the restaurant. Handled phone orders, greeted customers, processed cash transactions, and managed third-party delivery orders.

Completed high school education, gaining foundational knowledge and skills across various subjects. Developed strong work ethic and time management abilities.