Yeraldy Zuniga

I’m an accomplished Customer service agent with 5+ years of experience across the food service and caregiving industries. I specialize in client needs and effective communication, especially in fast-paced environments.

I’ve managed appointments, handled cash transactions, and provided consistent support as a Team leader, Server, and Receptionist. At ibex Global, I worked from home answering phone calls, providing customer service, managing appointments, and selling new devices and promotions.

Alongside customer service, I’ve worked as a Caregiver/Personal Assistant/provider with a focus on listening, medication at certain times, feeding, showering, dressing, and mobility assistance. I help individuals with daily activities and support them to work out and succeed with motion and weight-limit goals.

I’m certified in Basic First Aid and bring strong time management and organizational efficiency. I’m committed to enhancing customer satisfaction and operational success, and I communicate confidently in bilingual Spanish and English.