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Eric Karnes

@erickarnes

Message

IT pro with network skills, ML/AI experience at TransPerfect, Google, Neeva. Customer service savvy.

United States

Message

I am a motivated IT professional with a college-level education in computer repair and network technology. Currently, I'm working in TransPerfect's Machine Learning and AI Division, ensuring the accuracy of online search queries. My background includes contributions to Google, where I provided insights to enhance search features. Additionally, I evaluated an AI-powered mobile app search engine at Neeva. Beyond tech, I have a strong foundation in customer service from my experience at Walmart. I am eager to leverage my diverse skills in IT-related roles and contribute to the success of your organization.

Experience

Current

Online Data Rater

Current

TransPerfect

Jul 2023 - Present (1 year)

As an Online Data Rater in the Machine Learning and AI Division, my primary responsibility revolves around reviewing, evaluating, and reporting on the accuracy of online search queries.

Search Engine Evaluator

Neeva

Dec 2022 - Jan 2023 (1 month)

Evaluated a novel AI-powered mobile app search engine and provided feedback to enhance user experience and information retrieval efficiency.

User Researcher

Google

Oct 2022 - Jan 2023 (3 months)

Contributed valuable insights and feedback to Google's search feature development, focusing on enhancing user experience and product optimization.

Fresh Area Associate

Walmart

May 2018 - Feb 2022 (3 years 9 months)

Responsible for upholding company standards, providing exceptional customer service, organizing merchandise, and supporting store operations to ensure a safe and efficient shopping environment.

Electronic Sales Associate

Walmart

Jul 2017 - May 2018 (10 months)

Responsible for maintaining and organizing the electronics area, providing excellent customer service, stocking merchandise, and operating cash registers efficiently.