BGBen Gammill
@bengammill
Dedicated IT Support Specialist with strong technical and customer service skills.
United StatesWhat I'm looking for
I am a dedicated IT Support Specialist with a comprehensive understanding of Information Technology, gained through a rigorous 24-week course. My experience as a Walmart night stocker has honed my attention to detail, collaboration, time management, and critical thinking—key attributes for an IT Specialist. I have rebuilt my computer and studied component interactions to ensure cohesive operation, deepening my understanding of system functionality and integration.
With my technical expertise from a comprehensive IT Technology Course and hands-on experience, I bring a unique blend of practical skills and technical knowledge that makes me an ideal candidate for entry-level roles in IT Support and Security. I am proficient in diagnostics, network security fundamentals, and network operations, and I have extensive troubleshooting experience. My goal is to leverage my skills to contribute effectively to a dynamic IT team.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
Self Employed
Jul 2023 - Nov 2023 (4 months)
Dedicated IT Specialist with a comprehensive understanding of Information Technology gained through a rigorous 24-week Course. I possess a unique blend of practical skills and technical knowledge, making me an ideal candidate for entry-level roles in IT Support and Security.
Overnight Stocker
Walmart
Jan 2023 - Present (2 years 4 months)
Maintained high levels of customer satisfaction by ensuring a clean, organized, and fully stocked shopping environment. Worked closely with colleagues to complete all stocking tasks on schedule, enhancing overall customer experience.
Patient Service Representative
Relatecare
Dec 2021 - Sep 2022 (9 months)
Delivered exceptional customer service by promptly identifying and resolving concerns, enhancing overall customer satisfaction. Managed customer accounts and consistently exceeded sales and profitability targets.
Education
Degrees, certifications, and relevant coursework
Coursera Google
IT Support Professional Certificate, Information Technology
2024 - 2024
Completed a comprehensive IT Support Professional Certificate program that covered essential IT skills and knowledge necessary for entry-level IT support roles.
Sheridan High School
High School Diploma, General Education
2010 - 2014
Graduated with a High School Diploma, providing a foundational education that supports further studies and career development.
Availability
Location
United StatesAuthorized to work in
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