Ericka Foster

At Cigna Healthcare, I lead workflow operations for the Sales Commissions Team, ensuring accurate, compliant, and timely processing. I manage reporting, data validation, and trend analysis that support leadership decision-making.

I resolve escalations from market and matrix partners, train teams on SOPs and commission processes, and provide backup leadership for urgent operational issues. I also mentor employees, support interviews, and continuously improve processing controls.

Previously at BJ’s Wholesale Club, I generated more than $2 million in quarterly sales through relationship building and territory expansion. I managed full-cycle B2B sales, including pricing, contract negotiation, ordering, and closing, while supporting system rollouts and sales operations across multiple locations.

At Rewards Network, I managed restaurant accounts across the Mid-Atlantic, delivered business reviews, and advised clients on marketing, menu planning, food costing, and social media. I bring experience in sales operations, account management, reporting, training, and process optimization.