At Centene, I lead a 30-person team across six sales-supporting functions, overseeing Salesforce, quoting tools, external portals, RFPs, reporting, data integrations, and sales analysis. I've reduced operational turnaround time by 40%, uncovered $80,000 per month in vendor overpayments, and sustained engagement scores of 9.0.
Across Centene and NBC Universal Studios, I've built operational roadmaps, improved sales forecasting and reporting systems, corrected 300,000 member records, and partnered with Sales, Technology, and external stakeholders to turn complex process issues into practical improvements.
