Erasmo Corea

I am an experienced Virtual Assistant with over 7.5 years in customer service, technical support, and sales management. My journey began in 2017, and since then, I have honed my skills in managing client inquiries, troubleshooting, and providing administrative support. I have successfully served as a Sales Manager, where I led teams to drive sales and improve customer retention, ensuring that performance targets were consistently met and exceeded.

In my recent role at Hawx Pest Control & Bloom, I developed and implemented customer retention strategies that maximized client satisfaction and long-term engagement. My experience as a Customer Service Representative II at Partner Hero allowed me to assist users and educators comprehensively, addressing inquiries and delivering technical support. I am proficient in various digital tools that facilitate seamless operations, and I pride myself on my ability to communicate effectively in both English and Spanish.