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@enisatilgan
Service Delivery Coordinator with expertise in compliance and customer support.
I am a dedicated Service Delivery Coordinator with a strong background in compliance, contract management, and customer support. Currently, I work at Hays Talent Solution GmbH, where I manage supplier relationships and oversee project bidding processes. My experience in various roles has equipped me with a comprehensive understanding of service delivery and client management.
Throughout my career, I have excelled in roles such as HR Manager Assistant and Sales Representative, where I developed skills in personnel management and customer acquisition. My academic background in Business Law has further enhanced my ability to navigate complex legal frameworks and contribute to strategic business decisions. I am passionate about leveraging my expertise to drive operational excellence and foster strong client relationships.
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Work history, roles, and key accomplishments
Hays Talent Solution GmbH
Jan 2022 - Present (3 years 10 months)
Responsible for supplier support in compliance, contract, and billing matters. Managed customer relations for project tendering and process control.
JD Sports Fashion Germany GmbH
Mar 2020 - Oct 2020 (7 months)
Supported human resources operations, focusing on employee support and administrative tasks. Assisted with various HR functions to ensure smooth departmental operations.
Olav UG (haftungsbeschränkt)
Feb 2020 - Mar 2020 (1 month)
Provided support in daily business operations for a start-up company. Contributed to marketing and sales activities.
Ringe Concept
Mar 2019 - Nov 2019 (8 months)
Managed customer relations and actively engaged in customer acquisition. Focused on expanding the client base and maintaining strong client relationships.
sell:active GmbH
Nov 2017 - Mar 2019 (1 year 4 months)
Responsible for customer acquisition, support, and consulting as a Shop Manager and Sales Representative. Oversaw the entire shop's operations and managed personnel.
Pool. Sales GmbH
Jul 2017 - Oct 2017 (3 months)
Engaged in customer acquisition, support, and consulting activities. Focused on building and maintaining strong client relationships.
Degrees, certifications, and relevant coursework
Bachelor of Laws, Business Law
Studied Business Law with a focus on corporate strategies and legal frameworks. Completed a thesis on the impact of digitalization on the optimal marketing mix, specifically examining opportunities and challenges for start-up companies.
Fachhochschulreife, Economics and Administration with Foreign Language
Attended the Higher Commercial School, focusing on economics, administration, and foreign languages. Successfully completed the program, earning a university of applied sciences entrance qualification.
Handelsschule, Commercial Vocational Preparation: Economics and Administration
Completed commercial vocational preparation with a focus on economics and administration. Gained foundational knowledge in business practices and administrative processes.
Fachoberschulreife
Completed secondary education at Gemeinschaftshauptschule. Achieved the intermediate secondary school certificate, providing a basis for further vocational or academic pursuits.
Software and tools used professionally
You can contact Enis and 90k+ other talented remote workers on Himalayas.
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