Gesa Czymoch

I am a customer-focused professional with experience in product management, project coordination, customer care, and sales across B2B and B2C environments. I have managed subscription and promotional box products, coordinated service providers, and supported internal training and communication initiatives.

My background includes direct customer contact, complaint resolution, technical assistance, and acquisition of B2B clients for organizations such as Eventim, Vegan Box GmbH, Greenpeace Germany, and Maximize Marketing. I bring strengths in budgeting, cost estimation, inventory synchronization, and preparing presentations that support client consulting and campaign delivery.

I emphasize clear written and verbal communication, empathy, active listening, adaptability, and cultural competency to deliver fast, satisfactory solutions and maintain positive customer relationships.