Xiomara Pérez HernándezXH
Open to opportunities

Xiomara Pérez Hernández

@xiomaraprezhernndez

Operations & HR professional with a passion for driving growth.

Germany

What I'm looking for

I am looking for a role that allows me to drive operational excellence and foster a positive workplace culture.

I am an experienced Operations & HR professional with over 6 years of expertise in leading teams and enhancing business performance. My recent role as Area Manager at LCM Reinigung in the Netherlands allowed me to implement comprehensive training and quality programs, streamline processes, and manage a team of over 40 employees. I take pride in my ability to resolve high-pressure issues and maintain efficiency, all while fostering a strong workplace culture.

Previously, I served as an Assistant Regional Manager, where I led recruitment processes and organized schedules across multiple teams. My experience as a Customer Sales Advisor and HR & Customer Service Support Agent has equipped me with the skills to handle customer inquiries effectively and develop training programs for new hires. I am passionate about driving growth and optimizing customer experiences through efficient workflows.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ES

European Business School

MBA, Business Management

2018 - 2019

Completed an MBA in Business Management with a focus on social media strategy and marketing coordination. Organized press trips for influencers and media representatives and planned promotional campaigns.

UP

Universidad de Las Palmas

Bachelor's, Tourism

2018 - 2018

Pursued a Bachelor's degree in Tourism, where I analyzed campaign performance data and partner results.

Tech stack

Software and tools used professionally

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Xiomara Pérez Hernández - Area Manager - LCM Reinigung | Himalayas