Emoy Quintero
@emoyquintero
Dedicated customer service professional with strong bilingual communication skills.
Costa RicaWhat I'm looking for
I am a dedicated customer service professional with over 15 years of experience in various roles, including customer service agent and technical support. My journey has allowed me to develop strong communication skills in both Spanish and English, which I leverage to provide exceptional service to clients and customers.
Throughout my career, I have worked with reputable companies such as LG Electronics and Stratus Video, where I honed my skills in medical interpretation and technical support. I am passionate about contributing my experience and effort to any workplace, and I am eager to continue developing my skills in the educational area.
Experience
Work history, roles, and key accomplishments
Medical Interpreter
Stratus Video
Jan 2018 - Present (7 years 5 months)
Worked as a Spanish and English medical interpreter. Supported virtual interpretation services for various medical needs.
Medical Interpreter
Language Line Solutions
Jan 2017 - Present (8 years 5 months)
Provided Spanish and English medical interpretation services. Ensured accurate and confidential communication in healthcare settings.
Medical Interpreter
CTS Language Link
Jan 2013 - Present (12 years 5 months)
Served as a Spanish and English Medical Interpreter. Facilitated communication between medical professionals and patients.
Customer Service and Technical Support
C&S American Solutions
Jan 2011 - Present (14 years 5 months)
Offered customer service and technical support for LG Electronics products. Assisted customers with troubleshooting and product information.
Customer Service Agent
Star Contact
Jan 2008 - Present (17 years 5 months)
Provided customer service support to clients. Handled inquiries and resolved issues efficiently.
Education
Degrees, certifications, and relevant coursework
Greater New Bedford Regional Vocational Technical High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Focused on developing essential academic and vocational skills.
Edmont P Talbot Middle school
High School Diploma, General Studies
Attended middle school, building foundational academic skills. Participated in various educational activities to enhance learning.
Centro Educativo Adventista de Limon
High School Diploma, General Studies
Completed primary and early secondary education. Developed fundamental academic skills and participated in school activities.
Instituto Centroamericano Adventista College
Incomplete, General Studies
Undertook studies at Instituto Centroamericano Adventista College. Did not complete the full program, but gained some collegiate experience.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
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