Valeria Arguedas

I am a bilingual customer service professional with experience in technical support, billing operations, and executive assistance. I combine hands-on experience with patient account systems like Epic EMR and strong client relationship management to resolve complex issues efficiently.

At Health Prime I managed patient accounts, handled MyChart payments, and collaborated with finance to reconcile discrepancies, ensuring accurate billing and timely online collections. While at Concentrix I delivered technical support for hardware and software issues, consistently improving customer satisfaction through prompt resolutions.

As a legal assistant at Monestel Abogados I coordinated executive calendars, managed confidential communications, prepared legal documents, and streamlined filing systems to boost administrative efficiency. I am organized, calm under pressure, and experienced in multitasking across fast-paced environments.

I am currently pursuing a Bachelor’s Degree in Medicine and Surgery, bringing academic dedication and analytical thinking to my client-facing roles. I seek opportunities where I can apply my bilingual communication, technical proficiency, and problem-solving skills to deliver excellent service and supported outcomes.