Open to opportunities

Fer Arias

@ferarias

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Versatile professional experienced in administrative support and content creation.

Costa Rica

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What I'm looking for

I am looking for a role that values creativity and offers growth opportunities.

I am a versatile professional with extensive experience in administrative support, interpretation, voice acting, and content creation. My diverse skill set allows me to adapt quickly and thrive in various environments. I am passionate about creativity and excellence, and I am eager to leverage my skills in new and challenging projects.

Throughout my career, I have successfully conducted product demonstrations, provided interpretation services, and supported executives with administrative tasks. My experience as a voice actor and interpretation coach has honed my communication skills, enabling me to deliver high-quality results in every project I undertake. I am dedicated to continuous learning and growth, always seeking opportunities to enhance my expertise.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

BCG

Jul 2023 - Present (1 year 11 months)

Provided administrative support to executives, managing calendars, expense reporting, and coordinating service bookings.

Administrative Support Calendar Management Expense Reporting Coordination Time Management

Interpretation Coach

Cyracom

Nov 2021 - Jul 2023 (1 year 8 months)

Guided trainees in applying protocols for accurate interpretations, providing feedback and monitoring trainee progress.

Training Coaching Feedback Protocol Application Communication Skills

Wave Assistant

Cyracom

Apr 2022 - Jul 2023 (1 year 3 months)

Assisted trainers during classes, conducted terminology reviews, and facilitated practice exercises for trainees.

Communication Documentation

Interpretation Services Assistant

Cyracom

Nov 2021 - Jul 2023 (1 year 8 months)

Provided accurate interpretation services across various fields, ensuring effective communication in medical, legal, and emergency situations.

Medical Terminology

Interpreter

Freelance

Sep 2021 - Sep 2021 (0 months)

Provided English to Spanish interpretation services for a project management congress, facilitating effective communication.

Public Speaking

Customer Service Representative

Foundever (Formerly Known As Sykes)

Nov 2019 - Mar 2021 (1 year 4 months)

Provided general and technical help to customers for a phone service company, enhancing customer satisfaction through effective communication.

Customer Service Technical Support Communication Skills Problem Solving Teamwork

Voice Actor

Freelance

Nov 2020 - Nov 2020 (0 months)

Recorded and delivered high-quality audio based on provided scripts, ensuring clarity and timely completion.

Script Interpretation Time Management

Teacher's Helper

Community Home

Sep 2019 - Nov 2019 (2 months)

Assisted in the care of children aged 0–5, performing various household tasks and ensuring their well-being and safety.

Household Management Teamwork Communication

Product Demonstrator

DeliDetalles R&G

Jan 2012 - Dec 2018 (6 years 11 months)

Conducted product demonstrations at high-traffic sweet fairs, effectively engaging customers and driving product awareness for a family-owned business.

Product Demonstrations Customer Engagement Seasonal Sales Communication Skills Sales Strategy