Ariel Guadamuz Salas

Worked as an Executive Control Desk Agent, developing skills in account management, procedure review, quality control, and access management. Provided technical support for CRM tools and functions, including CRM9.1 and CRM9.0.

Provided technical and international support by troubleshooting issues and assisting customers with a focus on international logistics. Managed and monitored online platforms and support tools, ensuring proper system access and functionality.

Provided customer service and access control support while managing meetings, emails, and phone calls. Served as the office host and primary point of contact for visitors and the public, while also assisting with office operations and internet/network management.

Total bilingual service control of patient records, schedule appointments, use of platforms for insurance control administration of spaces for a service with cleaning and specialized care.

Managed guest check-in and check-out processes, reservation scheduling, and telephone and email communications. Coordinated the cleaning and maintenance of common areas and green spaces to ensure a welcoming and well-maintained environment.

Completed technical education in surgical techniques in cardiology.

Completed general education and training for Hewlett-Packard products and troubleshooting procedures.

Pursued a bachelor's degree in nursing.

Completed general high school education with a focus on nursing.