Krishmar Edwards
@krishmaredwards
I interpret across medical, legal, insurance, and utility services while delivering clear customer support.
Costa RicaWhat I'm looking for
I'm currently interpreting for Propio Language Services across medical, legal, insurance, and utility services. Previously at Voiance, I supported customers and businesses across legal, insurance, and utility conversations.
I've also guided Fisher Investments clients through distribution requests, supported health insurance policyholders at DXC, and troubleshot hardware, software, and network issues at Convergys. I bring active listening, analytical problem-solving, attention to detail, fluent C1 English, and clear communication.
Experience
Work history, roles, and key accomplishments
Interpreter
Propio Language Services
Dec 2023 - Present (2 years 9 months)
Interpret for different lines of services such as medical, legal, insurance, utilities, among others.
Interpreter
Voiance
Sep 2020 - Dec 2022 (2 years 3 months)
Provided exceptional customer service as an interpreter, catering to diverse business fields including legal, insurance, and utility services.
Reviewed policy details and benefits with customers regarding the extent of their health insurance coverage. Assisted policy holders with claims and questions related to medical care and benefits information.
Provided dedicated assistance to both external and internal users, addressing technical issues related to products and services. Identified, researched, and delivered effective solutions to customer questions and concerns. Executed basic to complex troubleshooting techniques to resolve a spectrum of customer technical issues, spanning hardware, software, network challenges, and other designated pr
Education
Degrees, certifications, and relevant coursework
Universidad Creativa
Fashion Design, Fashion Design
2022 - 2024
Studied Fashion Design at Universidad Creativa in Costa Rica from 2022 to 2024.
Universidad Veritas
Graphic Design, Graphic Design
2017 - 2018
Studied Graphic Design at Universidad Veritas in Costa Rica from 2017 to 2018.
Liceo Nuevo de Limón Mario Bourne Bourne
High School Diploma, General Studies
Earned a High School Diploma from Liceo Nuevo de Limón Mario Bourne Bourne in Costa Rica in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Salary expectations
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