EPEmmierose Peñaloza
@emmierosepealoza
Detail-oriented college student with strong customer service skills.
PhilippinesWhat I'm looking for
Hey there! I'm Emmierose — a Psychology major who’s big on staying organized, solving problems, and making things work smoothly behind the scenes. I’ve worn many hats: live seller, barista, content editor, and currently, a service associate. Whether it’s chatting with customers, editing content, or reviewing operations, I’m all about giving my best and learning as I go. I'm tech-savvy, detail-oriented, and fluent in both Filipino and English (with just the right amount of coffee shop charisma, too 😉). Always up for a challenge and always down to help the team shine!
Experience
Work history, roles, and key accomplishments
Service Associate
Eder Solutions Company
Aug 2024 - Present (11 months)
Reports any issues like fraud, abuse, tools issues or any critical issues that halts operations. Reviews video transactions by identifying items mostly food and beverage. Performs tasks assigned by a supervisor or management for operations improvement.
Part-Time Barista/Service Crew
The Brewed Buddies
Oct 2023 - Present (1 year 9 months)
Took orders, handled payments, and engaged with customers. Crafted high-quality drinks with consistency, contributed to a dynamic team, and assisted in daily operations to enhance overall café performance.
Liveseller & Content Editor
Qian Like Sale Online Shop
Oct 2023 - Present (1 year 9 months)
Conducted live selling sessions, effectively engaging with customers to drive sales and enhance brand visibility. Responded to real-time inquiries, addressed customer concerns, and built rapport to foster repeat business. Managed live streaming platforms, optimized video settings, and ensured seamless broadcasting for an engaging shopping experience.
Education
Degrees, certifications, and relevant coursework
Our Lady of Fatima University
Bachelor of Science, Psychology
Grade: Dean's Lister
Currently pursuing a Bachelor of Science in Psychology. Recognized as a Dean's Lister for the first semester of the second year.
Greenfields Integrated School
High School Diploma, Humanities and Social Sciences
Grade: With Honor Student
Completed Senior High School with a focus on Humanities and Social Sciences. Graduated with honors.
KCD Technical Institute, Inc
High School Diploma, Humanities and Social Sciences
Grade: With Honor Student
Attended Senior High School, focusing on Humanities and Social Sciences. Achieved honor student status.
Bagbaguin NHS
Junior High School Certificate
Grade: With Honor Student
Completed Junior High School education. Graduated with honors.
Signal Village NHS
Junior High School Certificate
Grade: Top 9 student
Attended Junior High School. Recognized as a top 9 student.
San Benito Elementary School
Primary Education Certificate
Grade: Achiever
Completed primary education. Achieved recognition as an achiever.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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