Julia Ana Panerio
@juliaanapanerio
Dedicated communication professional with strong customer service skills.
What I'm looking for
I am a focused and goal-driven individual with a Bachelor of Arts in Communication, graduating Cum Laude from Pamantasan ng Lungsod ng Maynila. My experience as a Barista at Starbucks has honed my communication skills and deepened my understanding of marketing and customer service. I thrive in fast-paced environments and enjoy engaging with customers to ensure their satisfaction.
During my time at Starbucks, I was part of the marketing team, where I utilized my knowledge of beverage products to assist in marketing efforts. I have advanced skills in brewing methods and am adept at using POS systems to manage customer orders efficiently. My role also involved presenting and discussing coffee-related topics during team meetings, showcasing my ability to communicate effectively with colleagues.
Additionally, I gained valuable experience as an Account Executive and Creative Intern at Maverick House of Creative Media, where I managed client accounts and conducted research to develop creative ideas. My adaptability and problem-solving skills have been key to my success in various roles, and I am eager to bring my expertise to a growing organization that values development and teamwork.
Experience
Work history, roles, and key accomplishments
Account Executive and Creatives Intern
Maverick House of Creative Media
Jul 2023 - Present (2 years 1 month)
Managed clients' accounts by analyzing competitors’ strengths and weaknesses. Conducted research on clients’ projects, creating ideas and examining the information with regard to clients’ queries.
Barista
Starbucks
Feb 2023 - Present (2 years 6 months)
Assisted in examining coworkers' product and preparation of beverage products. Attended to and fulfilled customer’s orders.
Service Crew
McDonald's
Jan 2022 - Present (3 years 7 months)
Handled customers' requests and complaints. Used POS while handing customers' orders.
Education
Degrees, certifications, and relevant coursework
Pamantasan ng Lungsod ng Maynila
Bachelor of Arts, Communication
Grade: Cum Laude
Completed a Bachelor of Arts in Communication, graduating Cum Laude. Gained comprehensive knowledge in communication theories and practices.
Availability
Location
Authorized to work in
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