Looking for a job

Emma Walker

@emmareklaw

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Compassionate patient services and front-desk professional focused on wellness.

United States

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What I'm looking for

I am seeking a patient-centered role where I can combine front-desk operations, wellness education, and compassionate client care in a collaborative, growth-oriented environment.

I am a patient-focused front desk and wellness professional with a strong track record in client support, appointment management, and creating welcoming experiences. I hold certifications in CPR/AED and Personal Training and bring practical knowledge of wellness therapies.

My experience spans retail wellness, clinic outreach, and high-traffic front desk environments where I managed phone and email communications, scheduling, and point-of-sale transactions while maintaining confidentiality and professionalism.

I have delivered product and service demonstrations, represented organizations at community wellness events, and created educational social content to boost engagement and trust. I prioritize clear communication, compassionate care, and operational accuracy.

I hold a BA in Film/Cinematography and consistently maintained high academic achievement while developing strong organizational and interpersonal skills that translate into excellent patient and customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Retail Sales Associate

Current

Sugarboo & Co

May 2024 - Present (1 year 4 months)

Provided front desk and cashier support including transactions, returns, and cash handling while assisting customers and managing inventory to support sales goals and a welcoming store environment. Packaged orders and maintained visual merchandising standards.

Inventory Management Customer Service Visual Merchandising Packaging Sales Support Retail Retail Sales Professional Phone Etiquette POS POS Cash Handling Communication Skills

Retail Wellness Specialist

Therabody

Mar 2025 - Jun 2025 (3 months)

Delivered personalized client education and live demonstrations of wellness therapies, managed front desk operations and key-holder responsibilities, and fostered client relationships to support repeat business. Ensured safe product use and high customer satisfaction.

Key Holder Duties Customer Relationship Management Sales Wellness Wellness Industry

Social Media Marketing Rep

Undisclosed Clinic

Feb 2024 - Jun 2024 (4 months)

Coordinated digital and in-person client engagement, created and scheduled educational social content, and represented the clinic at wellness events to strengthen patient-provider relationships and increase visibility. Promoted a patient-centered brand aligned with holistic health values.

Community Outreach Patient Engagement Content Editing Scheduling

Front Desk Receptionist

UNLV Lied Library Makerspace

Nov 2021 - Dec 2023 (2 years 1 month)

Managed front desk operations, scheduling, and inquiries for a high-traffic makerspace, assisting hundreds of students and visitors daily and delivering clear safety presentations. Maintained organized, inclusive workspace and provided consistent customer support.

Scheduling Customer Service Equipment Safety Microsoft Office Email Communication Time Management