Brianna Germosen

Greeted and guided clients, assisting with concerns and maintaining cleanliness and organization of spa areas. Managed inventory of essential products and assisted customers with purchases using a POS system. Responsible for bathhouse tub testing, cleaning with chemicals, and communicating with peers via walkie-talkie radios.

Welcomed parents and families, maintaining a daily log of school visitors and managing daily attendance. Answered phone calls, addressed inquiries, and transferred calls to appropriate departments. Responsible for placing supply orders, organizing office supplies, and filing documentation.

Greeted and guided clients throughout their spa day journey, assisting with any concerns or questions. Maintained cleanliness and organization of the spa, locker rooms, and bathrooms. Stocked products, bathrobes, towels, and other necessities while offering refreshments and scheduling appointments.

Organized racks and shelves to maintain store visual appeal, engaging customers and promoting merchandise. Provided positive first impressions and assisted customers in locating products and checking inventory. Increased sales by offering advice on purchases and promoting additional products.

Maintained clean, neat, and hazard-free areas to ensure the safety of children and staff. Applied positive behavior management techniques to enhance social interactions and emotional development. Built constructive relationships with families through forthright and friendly communication.

Greeted customers courteously and provided excellent customer service during deliveries. Completed on-time deliveries by selecting efficient routes and operated vehicles safely in congested areas. Handled customer concerns with respect and care to ensure satisfaction.

Assisted patients with daily chores, errands, and personal care needs, including dressing, grooming, and feeding. Monitored patient progress, documented health status changes, and cooked nourishing meals to support well-being. Provided consistent support for safe transitions and reported abnormalities to the care team.

Currently attending Robert Fiancé Beauty School as an Esthetician Student since June 2024. Focusing on developing skills and knowledge required for a career in esthetics.

Completed high school education and received a diploma in June 2018. Developed foundational knowledge and skills across various subjects.