Marie Trifiro
@marietrifiro
Detail-oriented front desk professional blending customer service and data analytics.
What I'm looking for
I’m a detail-oriented, versatile front desk and office operations professional with experience in customer service, sales, banking, and office management. I’m known for strong communication skills, reliability, and a collaborative approach to problem-solving in fast-paced environments.
Right now, I manage patient-facing operations—appointment scheduling, real-time transcribing of medical terminology, and supporting nurses with prepping non-sterile injections—while entering and updating information in EMR systems and ensuring compliance with HIPPA guidelines. I also bring operational leadership from roles like Office Assistant Manager and Universal Banker, balancing cash drawers, handling records and bookkeeping, resolving customer concerns, and driving outreach and satisfaction.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Keep Active Health and Wellness
Jan 2026 - Present (5 months)
Managed front-desk operations including appointment scheduling, real-time transcription of medical terminology, and patient traffic flow. Assisted nursing staff with preparing non-sterile injections and supported EMR/RX documentation while adhering to HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
Arizona State University
Bachelor of Science in Data Science, Data Science
Currently enrolled in a Bachelor of Data Science program with relevant coursework including data ethics.
Monroe Community College
Associate of Science, Liberal Arts and Sciences
Earned an associate degree in science and liberal arts with relevant coursework including child psychology, money management, and surgical tech training.
Pittsford Mendon High School
High School Diploma, General Studies
Graduated from high school in May 2019.
Our Lady of Mercy High School
High School, General Studies
2013 - 2016
Attended Our Lady of Mercy High School from 2013 to 2016.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Marie?
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