ASHLYNN NEELY
@ashlynnneely
I am a reliable administrative professional skilled in customer service, front-desk operations, and office organization.
What I'm looking for
I am a personable administrative professional with hands-on experience in front-desk operations, customer service, and retail sales. I thrive in fast-paced environments and prioritize clear communication, organization, and empathy in every interaction.
In my current role as a receptionist at a medical practice, I manage scheduling, patient check-ins, and accurate medical records while ensuring HIPAA compliance and a welcoming atmosphere. I handle phone triage and administrative support for clinical staff with attention to detail and confidentiality.
Previously, I delivered high-volume food service and retail support, operating POS systems, processing transactions, restocking inventory, and meeting sales goals. Those roles sharpened my time-management, multitasking, and customer-relationship skills.
I am pursuing an associate degree to strengthen my professional foundation and seek opportunities where I can apply my scheduling, office software, and service skills to contribute to an efficient, patient-centered or customer-focused workplace.
Experience
Work history, roles, and key accomplishments
Receptionist
Rheumatology Associates
Dec 2023 - Present (1 year 8 months)
Manage front desk operations including scheduling, answering calls, and patient check-in while maintaining accurate medical records and ensuring HIPAA compliance to support clinical staff.
Crew Member
Tropical Smoothie Cafe
Apr 2023 - Dec 2023 (8 months)
Delivered fast, friendly customer service in a high-volume food-service environment, prepared food and beverages to health standards, and supported inventory restocking and opening/closing tasks.
Sales Associate
Boot Barn
Feb 2023 - Apr 2023 (2 months)
Assisted customers with merchandise selection, operated POS and processed returns, and maintained merchandising and stock levels to contribute to store sales goals.
Education
Degrees, certifications, and relevant coursework
Calhoun Community College
Associate in General Studies, General Studies
2023 -
Pursuing an Associate in General Studies at Calhoun Community College since May 2023 to develop skills relevant to administrative and customer service roles.
Buckhorn High School
High School Diploma, General Studies
Graduated with honors from Buckhorn High School in December 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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