Emmanuel Odugbemi
@emmanuelodugbemi
Dedicated customer care representative with banking experience and strong skills.
NigeriaWhat I'm looking for
I am Odugbemi Emmanuel Kelechi, a dedicated customer care representative with a background in banking and customer service. I hold a Bachelor’s degree in Physical and Health Education from the University of Jos and have gained valuable experience working with Wema Bank plc and Ison in Ibadan. My roles have equipped me with the skills necessary to excel in customer interactions and service delivery.
Throughout my career, I have demonstrated a strong ability to work under pressure, multitask effectively, and lead teams. I am fluent in both Hausa and Yoruba, which allows me to connect with a diverse range of customers. My commitment to excellence is reflected in my awards for hard work and social engagement during my studies. I am eager to bring my skills and passion for customer service to a new role, contributing positively to the organization’s goals.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Wema Bank plc
Jul 2023 - Present (1 year 11 months)
Currently working as a Customer Service Representative and Teller at Wema Bank plc, providing exceptional customer service and support. Responsible for handling customer inquiries and transactions efficiently while maintaining a high level of professionalism.
Customer Service Representative
Ison Experiences
Mar 2023 - Apr 2023 (1 month)
Worked as a Customer Service Representative at Ison Experiences, handling customer inquiries for Airtel call center. Developed strong communication skills and the ability to resolve customer issues effectively.
Education
Degrees, certifications, and relevant coursework
UJUniversity of Jos
Bachelor of Education, Physical and Health Education
2014 - 2019
Studied Physical and Health Education, focusing on the principles of health education and physical fitness.
Federal College of Forestry
National Diploma, Forestry Technology
2012 - 2014
Pursued a National Diploma in Forestry Technology, gaining knowledge in forest management and conservation.
Emdee Computer Institute
Diploma, Computer Studies
2012 - 2014
Acquired a diploma in computer studies, enhancing skills in various software applications.
City Comprehensive Secondary School
WASSCE & NECO, General Studies
2003 - 2009
Completed secondary education with a focus on general studies, preparing for further academic pursuits.
Nasarawa Baptist Private School
FLSC, Primary Education
1998 - 2003
Completed primary education, laying the foundation for future academic achievements.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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