At Brown’s Private Services, I coordinate premium transportation and ground-service operations for U.S.-based aviation clients, including the NetJets account in Mexico. I connect clients, drivers, vendors, and internal teams to keep service execution, documentation, and compliance on track.
I moved from Operations Assistant into broader account coordination responsibilities after supporting dispatch, scheduling, customer communication, and daily operations. In my current role, I support audits and quality reviews while identifying gaps in communication and workflows.
At Northstar Automall, I advanced from remote sales representative into operations and quality leadership. I helped scale the business from 1 to 4 Texas locations and implemented CRM, project management, and process documentation practices.
Earlier, I led process optimization and continuous improvement initiatives at ROI / Caterpillar, and managed quality, safety, and ISO 9001 compliance documentation at Ipatek Automation. I’m also developing Wardash, an operational intelligence concept for premium transportation and aviation logistics, while building its MVP and developing practical skills in data, automation, dashboards, APIs, and AI tools.
