Gerardo Garza
@gerardogarza
Dynamic and results-driven professional
What I'm looking for
As a seasoned operations, sales, logistics, and financial management expert, I have a proven track record of driving growth, improving efficiency, and leading successful teams. With a diverse skill set and extensive experience in developing and implementing strategies to optimize business processes and enhance customer satisfaction, I am confident in my ability to leverage my skills in a dynamic corporate environment.
Throughout my career, I have demonstrated my ability to manage daily operations, financial records, and teams, while also developing and negotiating customer quotations and proposals. My expertise in logistics coordination, customer support, and administrative tasks has allowed me to optimize processes, improve efficiency, and ensure high levels of customer satisfaction.
I am a dynamic and results-driven professional seeking to bring my skills and experience to a new challenge. With a strong educational background in International Business and proficiency in both Spanish and English, I am confident in my ability to thrive in a fast-paced and dynamic environment.
Experience
Work history, roles, and key accomplishments
Operations Manager
PETROELEMENTS, SA DE CV
Jan 2021 - Jul 2024 (3 years 6 months)
Managed daily operations, ensuring efficiency and productivity. Developed financial strategies to optimize cash flow and reduce costs. Developed regular communication with suppliers to ensure on-time performance. Communicated with transportation companies to track shipments and prevent delivery delays. Guided the day-to-day activities of sales and logistics teams.
Sales Manager
PETROELEMENTS, SA DE CV
Sep 2019 - Jan 2021 (1 year 4 months)
Produced and negotiated customer quotations and proposals. Handled customer inquiries and complaints, ensuring high levels of customer satisfaction. Managed a team of 6 people, providing training and support to achieve sales targets.
Logistics Coordinator
PETROELEMENTS, SA DE CV
Jul 2017 - Sep 2019 (2 years 2 months)
Coordinated with transportation companies to track shipments and prevent delays. Developed regular communication with suppliers to ensure timely deliveries. Managed logistics operations, optimizing processes to improve efficiency.
Customer Support Specialist
PETROELEMENTS, SA DE CV
Mar 2015 - Jul 2017 (2 years 4 months)
Handled customer inquiries and complaints, ensuring high levels of customer satisfaction. Processed invoices and payments, ensuring accuracy and timeliness. Developed regular communication with suppliers to ensure on-time performance. Assisted in producing and negotiating customer quotations and proposals.
Administrative Assistant
PETROELEMENTS, SA DE CV
Mar 2014 - Mar 2015 (1 year)
Processed invoices and payments, ensuring accuracy and timeliness. Managed financial records and performed regular audits. Assisted in daily administrative tasks, including scheduling and correspondence.
Administrative Coordinator
CLEAN EXPRESS, SA DE CV
Jan 2012 - Mar 2014 (2 years 2 months)
Monitored production order schedules and expedited delivery per customer request. Assisted with recommendations of products. Process purchase orders and returns. Prepare invoices and shipping documents. Build and develop successful relationships with clients.
Competitors & Market Analyzing Intern
BRITISH AMERICAN TOBBACO MX
Nov 2010 - Dec 2011 (1 year 1 month)
Searched and analyzed market information of the company and its competitors. Created reports utilizing data sources. Work collaboratively with the Marketing and Insights Team. Support the Insights department in product development through competitive intelligence
and business analysis.
Education
Degrees, certifications, and relevant coursework
Gerardo hasn't added their education
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