Ellie Delgado

I am a motivated and empathetic professional with a strong commitment to delivering exceptional customer service in high-volume, fast-paced environments. My experience as a Manager's Assistant has equipped me with the skills to handle over 75 inbound calls daily, assisting customers with their orders, service issues, and account inquiries. I pride myself on maintaining a customer satisfaction score of over 95%, demonstrating my ability to resolve concerns with professionalism and efficiency.

In my previous role as a Retail Sales Associate, I honed my conflict resolution skills and was recognized for my punctuality and ability to exceed sales goals. My educational background includes a GED from UTRGV Online, which has further prepared me for the challenges of remote work. I am adept at using various CRM tools and communication platforms, ensuring that I can provide seamless support to customers from my home office.