Nick Jostock

I am a customer service professional with over three years of experience supporting high-volume retail operations and managing 100+ daily customer interactions. I consistently deliver calm, professional service while resolving escalations and maintaining accurate records.

I excel working independently and remotely, demonstrating strong time management, accountability, and written and verbal communication skills. I am proficient with Microsoft Office, Google Sheets, CRM software, and POS platforms.

My strengths include conflict resolution, active listening, multitasking, and cross-department coordination to support efficient daily operations. I am a quick learner who adapts to fast-paced environments and handles multiple priorities without direct supervision.

I am currently studying Digital Marketing and Communication at North Dakota State University and seeking full-time remote opportunities where I can apply my client-relations skills, technical proficiency, and operational reliability to contribute to team success.